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Thriving Through Uncertainty with Optimism and Acceptance
Dr. Robert A. Burton is a neuroscientist who has studied brain scans of people who demonstrate absolute certainty on a specific topic or issue and compared them with scans of people who practiced less certainty in their lives. In his book, “On Being Certain: Believing You Are Right Even When You’re Not,” Dr. Burton writes…
Why High-Oxygen Leadership Is Best Way To Break Down Silos
As a sales performance consultant, I’ve recently seen several enterprise level proposals stalled or killed, as well as already embedded methodologies sidetracked by shiny new initiatives from other functional groups. As I took a minute from the ground tactics to see the larger picture, I noticed a few trends that are impacting organizational improvement initiatives.…
Why You Should Develop A Coaching Practice Before A Crisis
Many sales managers and leaders embrace coaching for themselves and their teams when facing a crisis. Certainly, the motivation for change is strongest at this critical point. However, the chance of creating or cementing any lasting change when putting out fires is questionable. The International Coaching Federation reports that 85% of organizations have experienced an…
You Need A “Pause” Button As A Leader—This Is How You Get It
I’ve been working with salespeople, sales managers and sales leaders for most of my career. All of these years, I’ve helped them through training, coaching and other performance-based mechanisms. I probably don’t need to tell you about the efficacy of all of these wonderful interventions—it’s pretty dismal. Very few of these projects achieve intended results,…
This Mindset Shift Can Make You A Sales Coach
When companies train sales managers to be more effective coaches, more of their reps meet their sales quota and revenue increases, according to the Association of Talent Development. This correlation alone should be enough motivation for companies to train sales managers to be coaches. However, in my experience, most sales managers have never been appropriately…
You Need To Know How To Diagnose A Revenue Gap
In his book, “When Breath Becomes Air” neurosurgeon Paul Kalanithi discusses an informal diagnostic practice he developed with a fellow surgeon in the stress of the trauma room. They would use the size of a state’s population to summarize the severity of a head injury. For example, one patient may be a “Wyoming” and another…