I consider myself an agent of change. I’ve spent most of my career as a consultant, helping organizations improve sales results via some kind of change in training, coaching, technology, or leadership. For these interventions to deliver results, the people involved also need to change their beliefs, practices, and behaviors. However, most people don’t like…

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It’s that time of year again, full of holiday cheer and the itch to be better, richer, happier, or healthier as we move into the new year. We all know the futility of New Year’s resolutions; however, the new year does offer hope for the human spirit, hope for the new and different. So, how…

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