Working with a High Conflict Personality

Business people working with someone who is clearly high conflict.

As part of my new Leadership Is an Everyday Act series, I will be sharing tips, techniques, articles, podcasts, and other resources to support leaders on their growth journey. I believe that leadership is not simply a title, but a belief and value system.

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Leadership Is For Everyone In Times Of Crisis—And Beyond

As we watch the world’s leaders attempt to manage the COVID-19 pandemic, we can see how careers and reputations can be made or broken depending on how a leader manages a crisis. During this time, corporate leaders are facing the same scrutiny and challenges as government leaders. All of our leaders are being called to…

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Thriving Through Uncertainty with Optimism and Acceptance

Dr. Robert A. Burton is a neuroscientist who has studied brain scans of people who demonstrate absolute certainty on a specific topic or issue and compared them with scans of people who practiced less certainty in their lives. In his book, “On Being Certain: Believing You Are Right Even When You’re Not,” Dr. Burton writes…

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Why High-Oxygen Leadership Is Best Way To Break Down Silos

As a sales performance consultant, I’ve recently seen several enterprise level proposals stalled or killed, as well as already embedded methodologies sidetracked by shiny new initiatives from other functional groups. As I took a minute from the ground tactics to see the larger picture, I noticed a few trends that are impacting organizational improvement initiatives.…

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Why You Should Develop A Coaching Practice Before A Crisis

Many sales managers and leaders embrace coaching for themselves and their teams when facing a crisis. Certainly, the motivation for change is strongest at this critical point. However, the chance of creating or cementing any lasting change when putting out fires is questionable. The International Coaching Federation reports that 85% of organizations have experienced an…

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You Need A “Pause” Button As A Leader—This Is How You Get It

I’ve been working with salespeople, sales managers and sales leaders for most of my career. All of these years, I’ve helped them through training, coaching and other performance-based mechanisms. I probably don’t need to tell you about the efficacy of all of these wonderful interventions—it’s pretty dismal. Very few of these projects achieve intended results,…

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This Mindset Shift Can Make You A Sales Coach

When companies train sales managers to be more effective coaches, more of their reps meet their sales quota and revenue increases, according to the Association of Talent Development. This correlation alone should be enough motivation for companies to train sales managers to be coaches. However, in my experience, most sales managers have never been appropriately…

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