Working with a High Conflict Personality

Business people working with someone who is clearly high conflict.

As part of my new Leadership Is an Everyday Act series, I will be sharing tips, techniques, articles, podcasts, and other resources to support leaders on their growth journey. I believe that leadership is not simply a title, but a belief and value system. In this episode, Navigating High Conflict Personalities, Reboot’s Ali Schultz interviews Megan Hunter, Co-Founder of the High Conflict Institute, about how to work with people that demonstrate problematic high conflict personalities. I have also provided additional details from the founders of these strategies, The High Conflict Institute.

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Why You Should Develop A Coaching Practice Before A Crisis

Many sales managers and leaders embrace coaching for themselves and their teams when facing a crisis. Certainly, the motivation for change is strongest at this critical point. However, the chance of creating or cementing any lasting change when putting out fires is questionable. The International Coaching Federation reports that 85% of organizations have experienced an…

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This Mindset Shift Can Make You A Sales Coach

When companies train sales managers to be more effective coaches, more of their reps meet their sales quota and revenue increases, according to the Association of Talent Development. This correlation alone should be enough motivation for companies to train sales managers to be coaches. However, in my experience, most sales managers have never been appropriately…

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How Sales Can Give Women A Bright Professional Future

As a 20-year-old college graduate (many years ago), my first job was as an account representative in the advertising industry. My father had a very successful career in sales that led to senior leadership positions, and he encouraged me to stay on the sales path, emphasizing the appeal of a flexible schedule, lots of variety…

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Why Coaching Salespeople Doesn’t Always Deliver Results

Coaching is a hot topic at the moment, particularly coaching salespeople. It’s one of the many levers that leadership can pull to improve performance and influence revenue. And, it works. According to CSO Insights, organizations with a formal or dynamic sales coaching approach see win rates improve by more than 27 percent and rep quota…

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Get Better At Feedback And Watch Your Career Advance

The state of coaching and mentoring in the business world—particularly in the sales world where I do the majority of my consulting work—is pretty lame. Researcher Brene Brown observes that a lack of meaningful feedback is the #1 reason that talented people leave their firms. If feedback is so critical to employee engagement and commitment,…

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How to Stay Focused and Productive During Change

When I work with sales leaders and sales professionals in large organizations, I see a trend of massive changes, re-organizations, new leadership, new strategies, and new processes. Many people try to hunker down and wait out the changes, but, the changes aren’t going to stop. Unfortunately, by waiting, these people pull back on the activities…

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